FAQ
Everything guests usually ask before they order
Clear fulfillment expectations help the checkout experience feel smooth and polished.
How far in advance should I place an order?
Ready-to-order products can often be placed with shorter notice, but custom orders should be submitted as early as possible so the date can be reviewed and confirmed.
Do you offer local delivery?
Yes. Delivery or pickup is selected during checkout, and delivery fees can be configured from the admin settings panel.
Can I request a custom color palette or event theme?
Absolutely. The custom order form includes fields for colors, event type, budget, inspiration image upload, quantity, and notes.
Do you offer seasonal specials?
Yes. Seasonal banners and specials can be scheduled by date and published automatically on the homepage.